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Can't get new modem to connect to FTTB NBN

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mkuy5566
Level 2

Hello,

I am trying to connect a new modem to the NBN of my new home. I have tried the settings shown in figures , and received an email said NBN service active, but I still cannot connect to the Internet. My modem model is D-Link Python DSL-2888A AC1600, and the plan is NBN FTTB Broadband SL Bundle 100. Can anyone help? thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
david64
Level 13

Hi @mkuy5566 . Phone cable goes to DSL port?

Is the DSL light on? (Rightmost on panel.)

Can you try:

Vlan priority-enable and set to value 0.

Username includes    @tpg.com.au   

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5 REPLIES 5
david64
Level 13

Hi @mkuy5566 . Phone cable goes to DSL port?

Is the DSL light on? (Rightmost on panel.)

Can you try:

Vlan priority-enable and set to value 0.

Username includes    @tpg.com.au   

mkuy5566
Level 2

I am trying the setting, but it seems that the Internet is stiil offline. 

mkuy5566
Level 2

Solved! Thanks!

david64
Level 13

@mkuy5566 . One of your pictures has the ADSL filter connected. It is not used with NBN.

The Internet/DSL screen in router shows you the line speed on the telephone line connection. The speed test on TPG support page shows overall throughput.