Cannot dial out on home phone

[Geofbreen1]

Hi,

we cannot make external calls from our home phone.

the NBN was connected on Saturday.

how long will it take to be rectified?

geoff

[KarlB · Accepted solution]

Hi @Geofbreen1,

Can you confirm if you are plugging your handset into port 1 on the back of your modem/router?

I have checked your voip Registration and it is showing registered. It should be up and running.

Thanks,

Karl

[Geofbreen1]

Checked only moments ago and it seems to be working 🙂