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Cannot dial out on home phone

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Level 2

Hi,

we cannot make external calls from our home phone.

the NBN was connected on Saturday.

how long will it take to be rectified?

geoff

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @Geofbreen1,

 

Can you confirm if you are plugging your handset into port 1 on the back of your modem/router?

 

I have checked your voip Registration and it is showing registered. It should be up and running.

 

Thanks,

Karl

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2 REPLIES 2
Highlighted
Moderator

Hi @Geofbreen1,

 

Can you confirm if you are plugging your handset into port 1 on the back of your modem/router?

 

I have checked your voip Registration and it is showing registered. It should be up and running.

 

Thanks,

Karl

View solution in original post

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Level 2

Checked only moments ago and it seems to be working 🙂