I am trying to set up internet at our new place. TPG have sent a modem to us to use, however our lease started after they shipped it and when I first arrived, the modem wasn’t here. So I bought a Nighthawk.
I can connect to the Nighthawk wifi but the router login says there is no internet connection. I have tried connecting to the port in my kitchen as well as directly to the NBN Connection box.
A friend suggested I might need to update my modem’s MAC address with TPG but I’ve not been able to get hold of tech support on the online chat. It’s been 6 days now.