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D-link Cobra DSL-5300 configuration issue

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BasilDV
Moderator

Hi @vishen05

 

Welcome to the Community!

 

We'd like to check on this further and assess if what's missing to make the device work.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV

spd741
Level 2

@BasilDV I have followed the instructions as well and can't get a connection. Would love some help. Thanks Steve

Joseph_D
Moderator

Hi spd741,

 

Do you have a TPG NBN BYO plan? What type of NBN service you have ie FTTN, HFC?

 

If you happen to have a TPG NBN BYO plan do not enable VLAN.

 

Kind regards,

Joseph D