Damage to property

[jenbau]

Hi,

The technician came yesterday 29 April 2020 to install NBN. He accidentally chipped the wall inside the unit while drilling. He put plaster and painted over it, however, the colour doesn’t match and the job doesn’t look righ.

Can you please forward my complaint to the company which the technician comes from and please send a professional to fix the damages in the property.

[KarlB]

Hi @jenbau,

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Can you please also include photos of the damage?

Regards,

Karl

[jenbau]

Hi Karl,

Sent you a PM. 

[KarlB]

Hi @jenbau,

I got your PM, can you please send a photo of the damage? And I will get someone to investigate

Regards,

Karl

[KarlB]

This has been escalated for review