Damage to property

jenbau
Level 2
Hi,

The technician came yesterday 29 April 2020 to install NBN. He accidentally chipped the wall inside the unit while drilling. He put plaster and painted over it, however, the colour doesn’t match and the job doesn’t look righ.

Can you please forward my complaint to the company which the technician comes from and please send a professional to fix the damages in the property.
4 REPLIES 4
KarlB
Moderator

Hi @jenbau,


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Can you please also include photos of the damage?

 

Regards,

Karl

jenbau
Level 2

Hi Karl,

Sent you a PM. 

KarlB
Moderator

Hi @jenbau,

 

I got your PM, can you please send a photo of the damage? And I will get someone to investigate

 

Regards,

Karl

KarlB
Moderator

This has been escalated for review