Delay in installation

[mrinalbariar1]

I have raised a request for new connection and have got a date of 22nd March as the Installation date, it won't be possible to wait for such a long time. I am working from home and need access to internet as soon as possible. I need the installation by 4th March and not a day more than that.

[BasilDV]

Hi @mrinalbariar1

Welcome to the Community!

The availability of the appointment for the installation of the service depends on the number of technicians and job in the area.

We'd like to check your order for us to provide information on why is it going to take a long time to install the service.

Please send me a PM with your TPG username or customer ID number.

BasilDV