Equipment

kizza079
Level 2
Hi.

We've moved house and have the black NBN box however couldn't bring the white modem box as our house flooded. I've gone through the process online but aren't sure what happens now? Will a white box be delivered (im not sure if i made the right selections) and will someone come and connect this up for us?

Thank you.
1 REPLY 1
BasilDV
Moderator

Thanks for raising this with us @kizza079.

 

If you are not able to place the relocation order online, then we'll raise this with our Relocation team and have someone to call you and help you with the process. 

Please send me a PM with your preferred time and best number to be contacted today.

 

BasilDV