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Google WiFi

Level 1b
I've just had NBN installed and new TP Link Archer vr1600v router supplied.

Trying to switch to modem only mode to enable Google WiFi to connect.

Have seen a number of posts on this community about enabling DMZ, setting up a bridge connection, etc but nothing working.

Google help only recommends enabling the Google WiFi point MAC address to the router but again cannot seem to do that without an ISP address for the WiFi point.

Set up worked perfectly well PRE-NBN with old router (Netgear) but unfortunately this router isn't compatible with NBN.

Suggestions anyone?

Cheers
3 REPLIES 3
Moderator

Hi @peterfew,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and learned that you are on the TPG NBN HFC technology. The bridge mode on the TP-Link modem/router will not work as the ARRIS (NTD) Box is already acting as a modulator/modem of the connection.

 

In order for you to use your Google WiFi, you need to set it up as a WiFi extender / router only. Just disable or turn off the WLAN or WiFi of the TP-Link modem/router and set your router (Google WiFi) on a Dynamic/DHCP connection. Refer to this link for more information.

 

Connect your Google WiFi to any of the LAN port of the TP-Link modem/router, then check if it's going to work.

 

Let us know should you require further assistance.

 

Kind regards,

BasilDV

Highlighted
Level 1b
Hi Basil

That worked perfectly, thanks!

Hard to understand how such a simple solution couldn't be found by TPG tech support during a 2 hour phone call.

Anyway, thank you again!!

Peter
Moderator

Thanks for keeping us posted @peterfew, glad to know that settings worked.

 

Should you require any further assistance, please let us know.

 

Cheers!