TPG Community

Get online support

HG659 16 device limit reached

balkhu_lad
Level 2

Today I noticed that my Huawei HG659 reached 16 devices limit on my WiFi network. I was surprised that this limit was even there in first place. I thought limit would be 255 devices on subnet.

 

I called TPG technical support and I was told that firmware update can not be made to my router because it risks voice service might fail. My firmware version is V100R001C216B111.

 

I do not use voice service and willing to sacrifice that feature for more devices. Because of IOT devices, it is very easy hit this limit.

 

TPG  please change my firmware or I might have to go with ther ISP after all these years.

1 REPLY 1
johnp
Moderator

Hi

 

Please send me through Private Message your username , customer account number or mobile phone number attached to your service so I can assist you.

 

John