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Hi @wookangel1004 . TPG will try to have the user equipment present before activation. They also send an email when it is activated.
What is the state of the lights on the small black NBN box?
You will also use the HFC connection. You need an ethernet cable (not telephone cable) from the NBN box to the ethernet WAN port on the router.
This article has a picture showing the cabling for VX220. https://help.iinet.net.au/set-nbn-hfc#vx220
How's your connection looking now, @wookangel1004?
If you still need a hand getting things up and running, send me a PM and we'll get you online ASAP.