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Hi @Thomnunen
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Regards,
Karl
Hi @Thomnunen
Your NBN Order status is set to held pending an nbn infrastructure Network Shortfall.
I have requested for our Provisioning Team to see if we can push that date up at all. I cannot make any guarantees, as it will be up to NBN when they can complete the work.
Regards,
Karl
Hi @Thomnunen
I have escalated your case to our Provisioning Team who will contact your back with an update.
Regards,
Karl
Hi @Thomnunen
Since we will be waiting for an update from NBN on a complex issue, I would say it will be more likely be the start/mid next week.
Regards,
Karl