Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Your NBN Order status is set to held pending an nbn infrastructure Network Shortfall.
I have requested for our Provisioning Team to see if we can push that date up at all. I cannot make any guarantees, as it will be up to NBN when they can complete the work.