Install

[77scowal]

I received the NBN equipment about a week ago which has not worked since. I have noticed my home phone still works and can make calls. Can this be updated on my file as i have a technician booked to assist with the installation.

[Ahra_G]

Hi @77scowal, 

Welcome to the Community! 

An appointment has been booked Monday, 02 November 2020 between 8:00 AM - 12:00 PM. Please ensure that you or someone of legal is present during the visit. 

The homephone may stil work until the installation of your NBN service is successful.

Feel free to let us know should you still require further assistance or you may contact our Install team on 1300 993 012. 

Regards,

Ahra_G