My family has recently moved into a brand new house and the NBN was set up over a few weeks after we moved in. We were connected from last Tuesday until Sunday.
Internet went down on Sunday afternoon, tried all the steps to get it going again but nothing worked. Woke up this morning and Internet was back up and running like normal. Around 11:30am it dropped out again. Checked NBN connection box and UNID-1 light is out. Tried changing cords and alternating ports but nothing seems to be working.
After reading some other posts I’m starting to think that the recent bad weather we have experienced might have something to do with it? There was a large storm that hit our area on Friday evening. But the network was fine until Sunday? So I’m a bit confused!
Would love some feedback or ideas of what to do next. I have lodged the fault with TPG.
