Internet light is off

Highlighted
Level 1c
Hi there,
I am trying to do connections but after i setup the modem and turn it on.
The internet light is off.
Can anyone help me with this.
Thanks
1 REPLY 1
Moderator

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

Regards

Peter