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@psingh1234 Has the laptop worked with the wifi before? Try forgetting the network and connect again. How about LAN connection, does it work?
Has it worked before though? Or is this the first time you're connecting to the router's wifi?
Does it work with other wifi connections? You can also try changing the DNS on your computer.
Hi @psingh1234 . So, you are getting a wifi connection. On laptop, open a command window and do:
ipconfig/all
This displays all network connections. Select the lines relating to the wifi connection and copy and paste into your reply.
What model wifi router do you have?