Get online support
We do not update this specific make & model on our end.
I would recommend to check their support website here: https://support.netcommwireless.com/
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app