Modem

Ajm47
Level 2
How can I purchase a new Tpg modem. My last one has died and I am without internet.
2 REPLIES 2
david64
Master

Hi @Ajm47 . If you use the TPG VOIP phone function, you have to use the router provided by them. If you don't use the phone, you could buy your own router.

If you have FTTP, the phone connects to the FTTP box, so there is no restriction on using any router.

If you have FTTB or FTTN connection, you need a router with RJ11 DSL port to connect to telephone wall socket.

BasilDV
Moderator

Hi @Ajm47 

 

We'd like to check on what we can arrange for you and get you back online ASAP.

 

Just send us a private message with your account details.

 

BasilDV