Hi @Jika ,
For customers who want to relocate their service, we have created this community article that may help:
Moving your TPG services
If you have a preferred moving home date, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and arrange one of our moving home specialists to contact you for further assistance.
To send a PM, please refer to this link: How do I private message (PM) in the community