Moving

medi2311
Level 2
Hi I am moving to another apartment how long before getting there have to let you know and period of installation? Thank you
3 REPLIES 3
Riezl
Moderator

Hi @medi2311 , it will depend on the type of service available at the new address. Please send us a private message with your TPG customer ID, username and home phone number so we can pull up the account.

 

Please also include the complete address where you'll be moving. To send a PM, please refer to this link: How do I private message (PM) in the community 

medi2311
Level 2

My email: XXXXXXX new address: XXXXX Mays Hill 2145 . User name: XXXX. Thank you

Riezl
Moderator

Hi @medi2311, thanks for the details. We'll arrange one of our moving home specialists to contact you to assist with your concern. Kindly await a call within 24 hours. Thank you.