NBN INSTALLATION SERVICE WRONG ADDRESS

[Yookdh]

Hi,

I received a text message from ( 0480XXXXXX) about a nbn appointment to fix our service for MARCH 4th 8am-12pm. However the address in the txt message has our old address instead of our new address we just moved into. I requested nbn to our new address and even wrote our new address in the request and tpg still got it wrong. Could we have someone please look into this.

[Ahra_G]

Hi @Yookdh,

Let's get this sorted and ensure that your service will be installed to the correct address. Please send us a private message with your TPG account details and we'll go from there. 

-Ahra_G