NBN Install

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Level 1d

To who it may concern.

 

I am trying to get NBN connected to my premicise and just want an update on how it is going since I cannot get a hold of custermer service during this time. I have recieve the Modem router a few weeks ago and have heard nothing back from TPG for close to a month.

 

4 REPLIES 4
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

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Moderator

Hi alexisliu1,

Thanks for choosing TPG for internet provider, currently it is under  progress  but we will let you know later for update because we still waiting from nbn update.

regards

JayeshP9.

Level 1d

Hi,

Can i get an update in when the NBN will be installed as it has been 2 months since I have signed up.

If there isn't progress withint a couple days I will want a full refund and taking the NBN service somewhere else.

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Moderator

Hi alexisliu1,

I have sent your query to our installtion team so you will received update very soon.

Regards

Jayeshp9.