NBN Install

[alexisliu1]

To who it may concern.

I am trying to get NBN connected to my premicise and just want an update on how it is going since I cannot get a hold of custermer service during this time. I have recieve the Modem router a few weeks ago and have heard nothing back from TPG for close to a month.

[JayeshP9]

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

[JayeshP9]

Hi alexisliu1,

Thanks for choosing TPG for internet provider, currently it is under  progress  but we will let you know later for update because we still waiting from nbn update.

regards

JayeshP9.

[alexisliu1]

Hi,

Can i get an update in when the NBN will be installed as it has been 2 months since I have signed up.

If there isn't progress withint a couple days I will want a full refund and taking the NBN service somewhere else.

[JayeshP9]

Hi alexisliu1,

I have sent your query to our installtion team so you will received update very soon.

Regards

Jayeshp9.