NBN Power Cable Missing

[charlief]

hi @Anonymous thanks for checking in.  I had a phone call last week with a TPG rep. I was wondering if there was any update from NBN as we still have not recieved the power cable and still do not have internet. thanks

[BasilDV]

Hi @charlief

We understand that your case manager has been in touch and advised that the delivery of the power adapter was delayed due to previous extreme weather that caused floods.

Further updates will be provided by your case manager once available.

BasilDV

[aburs]

I also urgently require a replacement power cable for my NBN box. Help!

[madagascar13]

Can someone please help me. The house I moved in has the nbn box and white cable but the power cable is missing.

[Ahra_G]

Hi @madagascar13, 

Let's confirm the type of service you have so we can request for the power cable. Please send in your TPG account details via PM.

Thanks! 

Ahra_G