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NBN Replacement Removeable Cover

mlydeamore
Level 2

Hi,

The removable cover for my NBN connection box has gone missing. Is it possible to get a replacement somehow?20231226_153716.jpg

3 REPLIES 3
alanguide
Level 8

That's a new one! How an earth can such an item be lost?. Only NBN *may* have one. If so you have to request through TPG, A mod will advise

mlydeamore
Level 2

Yes, unusual for sure! It wasn't here when we moved into the house so I can only imagine someone took it off for painting or something then never put it back. Thanks for the advice, I will await a mod response.

BasilDV
Moderator

Hi @mlydeamore 

 

The only case that we can raise with NBN Co is if it's affecting the service.

 

For this type of cases, please contact them directly on 1800 687 626 and complaints@nbnco.com.au

 

BasilDV