Get online support
Hi @robertjjm1950 , we are sorry to know that you'd like to cancel the service. We have located an account using your community details, but we'd like to make sure that we got the right one.
Please send us a private message with your TPG customer ID, username and complete address so we can verify the account and arrange one of our account specialists to contact you to address the concern raised.
To send a PM, please refer to this link: How do I private message (PM) in the community