TPG Community

Get online support

NBN Technician required

ursulajast001
Level 2
New customer to TPG NBN, connected both the white and black box as instructed, but no "internet" or "WAN" lights show up.
1 REPLY 1
Ahra_G
Moderator

Hi @ursulajast001,

 

For newly installed services or modem/homephone that requires set up, I would recommend checking out this article: 

 

New Connection Setup Help

 

Should you require further assistance, please send your TPG account details via private message so we can assist you further.

 

Thanks! 

Ahra_G

 

New customer to TPG NBN, connected both the white and black box as instructed, but no "internet" or "WAN" lights show up.