Hi - received my modem but as I explained to the customer service rep over the phone, the previous tenants took the NBN box with them. I don't need a full install only an NBN box mailed to me.
Please call or email me when possible. I am having to work from home and study from home and chewing up my phone plans data daily.
Thanks for the details. We can see that your concern has been raised to our Provisioning Team. We'll make a follow up and we'll have the Case Manager contact you to discuss the status of the case.