NBN connection box

[trinhthao]

Hi,

I moved into a unit in an HFC NBN area. We cannot find an NBN connection box anywhere on the premises. How can we get an NBN connection box installed?

[Anonymous]

Hi @trinhthao ,

Welcome to the community and thanks for raising this to us.

We'd love to help and get this sorted, to better understand the situation. Send me your account details (Username/Customer ID together with the address on file).

In case you need reference: How do I private message (PM) in the community 

Regards,

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@trinhthao wrote:
Hi,

I moved into a unit in an HFC NBN area. We cannot find an NBN connection box anywhere on the premises. How can we get an NBN connection box installed?

---

[trinhthao]

Thank you for your reply.

Pm sent.
Please check your inbox.

Cheers~

[Anonymous]

Hi @trinhthao,

Thanks for sending me your details. This has been raised to our NBN provisioning team, expect them to contact you within 30mins - 1hr from now.

Let us know how it will go and should you require further assistance.

Regards, 

Thank you for your reply.

Pm sent.
Please check your inbox.

Cheers~