NBN connection box

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Level 2
Hi,

I moved into a unit in an HFC NBN area. We cannot find an NBN connection box anywhere on the premises. How can we get an NBN connection box installed?
3 REPLIES 3
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Moderator

Hi @trinhthao ,

 

Welcome to the community and thanks for raising this to us.

 

We'd love to help and get this sorted, to better understand the situation. Send me your account details (Username/Customer ID together with the address on file).

 

In case you need reference: How do I private message (PM) in the community 

 

Regards,

 


@trinhthao wrote:
Hi,

I moved into a unit in an HFC NBN area. We cannot find an NBN connection box anywhere on the premises. How can we get an NBN connection box installed?

 

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Level 2
Thank you for your reply.

Pm sent.
Please check your inbox.

Cheers~
Highlighted
Moderator

Hi @trinhthao,

 

Thanks for sending me your details. This has been raised to our NBN provisioning team, expect them to contact you within 30mins - 1hr from now.

 

Let us know how it will go and should you require further assistance.

 

Regards, 

 

 

Thank you for your reply.

Pm sent.
Please check your inbox.

Cheers~