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NBN installation timeframe

Level 1

Hi

 

I was just wondering how long it took for you guys to have the NBN installed after submit the request.

I moved to a new house and asked for NBN. It has been 44 days since I requested it and so far no news from TPG. I sent a support message to them 3 days ago but so far didn't hear from them.

 

Cheers

 

Paulo

2 REPLIES
Level 1b

Get ready for a very long wait, no one will be in a rush to help you, delt with nbn throught TPG, as the public is not allowed to contact nbn co. Its a joke welcome to 3rd world internet, sorry 3rd world internet works fine.

Moderator

Hi @phlcastro,

 

Welcome to TPG Community!

 

We are aware that our provisioning team has been in touch and informed you that the NBN order has progressed. Schedule of the installation was already sent via email and you are NOT required to be on the premises. Further updates will be given by them.

 

Should you need any assistance, please let us know.

 

Regards,