Apologies for the delay in response.
Based on the recent update from the raised fault, your appointment is confirmed tomorrow, 18 February 2020 between 1PM - 5PM.
Feel free to let us know should you require further assistance.
Hi, the technician is supposed to come today by 5pm but still not here yet and I already asked TPG to let the technician call me before arriving and now I have not recieved any calls. Is the technician really coming? This is second time I am waiting for the technician. My id is 042XXXX my address is 6/XX Victor St Chatswood 2067 mobile number is 04516XXXXX
We truly apologise for the lack of contact received as expected, @042402nt.
Our Engineering team is awaiting updates from NBN Co regarding what happened with the appointment. Nevertheless, another appointment is booked tomorrow, 19 February 2020 between 1PM - 5PM.
The assigned Engineer will be in touch for any updates available.