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Hi @ebenezer2772,
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Regards,
Karl
Hi @ebenezer2772,
I can see our Helpdesk team is already looking into your case. They will be in contact later on today with an update.
Regards,
Karl
Hi @ebenezer2772,
I have requested for our Helpdesk team to have another look and requested they call you back later on today.
Regards,
Karl