Welcome to the Community!
We were able to locate your account using your community details and checked your address, but it shows that the NBN is not yet available for you. You may check it here.
Please send me a PM with the sample address of your neighbours that's with us and have an active TPG account. We'll raise this with our NBN service delivery team and have them check with NBN Co for further information.
We chased this with our Account Specialists Team and arranged a call tomorrow between 10-12NN AEDST. Let us know how it will go.
No one has called me back from the NBN team
Can you please get them to call me tomorrow (Friday)