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NBN outage

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Level 1b
My NBN has been out for 2 days now, what's going on?
1 REPLY 1
Moderator

Hi @Makinfei 

 

Welcome to the Community!

 

Thank you for reaching out to us. I can see that there was indeed an outage that NBNCo had to repair. It was raised by NBNCo on Oct 10 at 12:21PM AEST and it was just resolved today at 10:17PM AEST. NBNCo reported that their technician had to replace a faulty hardware.

 

Our tests show that your modem is already connected. Let me know if you're still struggling to go online so we can check it further.

 

Regards,