NBN outage

SOLVED Go to solution
Highlighted
Level 2
My NBN has been out for 2 days now, what's going on?
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Hi @Makinfei 

 

Welcome to the Community!

 

Thank you for reaching out to us. I can see that there was indeed an outage that NBNCo had to repair. It was raised by NBNCo on Oct 10 at 12:21PM AEST and it was just resolved today at 10:17PM AEST. NBNCo reported that their technician had to replace a faulty hardware.

 

Our tests show that your modem is already connected. Let me know if you're still struggling to go online so we can check it further.

 

Regards,

 

View solution in original post

1 REPLY 1
Moderator

Hi @Makinfei 

 

Welcome to the Community!

 

Thank you for reaching out to us. I can see that there was indeed an outage that NBNCo had to repair. It was raised by NBNCo on Oct 10 at 12:21PM AEST and it was just resolved today at 10:17PM AEST. NBNCo reported that their technician had to replace a faulty hardware.

 

Our tests show that your modem is already connected. Let me know if you're still struggling to go online so we can check it further.

 

Regards,

 

View solution in original post