Get online support
Hi @tyandtam ,
Welcome to the community
We apologise for the bad experience also with ongoing Provisioning issue of the service. We're able to locate an account using your community details. We'd like to have one of our Provisioning Case Manager contact you to discuss details of the ongoing installation.
Feel free to PM us your best contact number and preferred time.
In case you need a reference:
How do I private message (PM) in the community
Cheers!
Hi @tyandtam ,
Thanks for sending me your details. We arranged a call from our NBN Provisioning Team tomorrow between 10-12NN AEST. Make sure to keep your mobile phone available and let us know how it will go.
Cheers!
Hi @tyandtam, we can see taht our Provisioning Team has been in touch and discussed the concerns raised.
Should you have further queries, feel free to message us.