NBN

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Level 1a
Hi I have received my NBN package on Wednesday and I have connected everything to the power but my NBN BOX keeps on blinking, is there a problem? When will my service become active, can you please send a technician to solve this issue? And yes I have checked the outage website for my area it says planned outage only for the 17th of April from 7 am- 3pm in Windsor (VIC), so it should be working until then. Can you please contact me on 0424351434, and help us resolve this issue, thanks nurten!
2 REPLIES 2
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Moderator

Hi  @Nurtencool,

 

I will call to discuss shortly.

Regards

Bryan

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Moderator

Hi,

 

Further to our discussion please raise a fault request to the following link:

Please goto   https://www.tpg.com.au/support/contact Chat and select “Customer Service “ + [ CHAT WITH INSTALLATION & SERVICE DELIVERY] 

 

Fault: " We have ADSL connection using a new 610 adapter and "B" cord, BUT no NBN connection the NTD LED's just blink but do not go solid even after 30 minutes. Please raise a NBN fault for the service as this appears on the street side - thank you. "

 

Regards

Bryan