NBN

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Level 1

Hi i need urgent help, i was sent out my nbn box installed it no problem. I have not received a bill and now its been cut off. I was sent no account details nothing. Only the box and sim...how do i get my bill as i have called telstra and cannot get though. 

1 REPLY 1
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Moderator

Hi @melzy81 

 

Are you a TELSTRA customer...??  This forum is for TPG customers.

Our modems do not have mobile/sim backup.

 

If you are a tPG customer. please PM me with your TPG ACCOUNT or USERNAME details.

 

How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45


Regards,
David_M