Nbn box

Matautia81
Level 2
We have been in our home since the 7th with No wifi or signal, the NBN has been taken by the previous owners and we have been waiting for a new 1. You have taken payment but we aren't receiving the service paid for. No updates on the box so when is 1 coming and if not, where can I buy 1?
1 REPLY 1
BasilDV
Moderator

Hi @Matautia81

 

Welcome to the Community!

 

We were able to locate your account and will chase this with our NBN Provisioning team.

A case manager will be in touch to provide further updates with your order.

 

BasilDV