Hi I recently moved apartments and went through the system with tpg to change residence. The system said im ready to go, but my new apartment does not have an nbn connection box. I have tried for many days to chat with someone, but with no luck.
So my router is a Netcom black one, which i got years and years ago. Plugged into two wall sockets one called data and the other phone. Waiting for 30 minutes in each case and no connection was made. Is my router too old?