Nbn dropping out

[3alohadrive]

Recently changed to nbn fibre, now connection keeps dropping out and speed is a lot slower than before. Anyone else have this trouble?

[alanguide]

Do you mean you changed from ADSL2 to FTTN/C?
Or did you change from  FTTN/C to FTTP (fibre all the way)?

[Aubrey]

Hi @3alohadrive, is this happening on both wired and wifi devices? Do you notice any changes in the modem lights when the connection drops?

Send us your details via private message and we'll look into your connection.