Nbn

[Annatr]

I just moved in a granny flat. When I check the availability of nbn services, I couldn't find my address. It's just a the main house's address. So I ordered and received a modem under the main house's address. But it already had an exist nbn service. So how can I get my flat connect to a new nbn service?

[BasilDV]

Hi @Annatr

Welcome to the Community!

We were able to locate your account using your community details and learned that you've been in touch with our NBN provisioning team.

They've asked you to provide a POD via email.

If you've done that, please send me a PM with your preferred time and best number to be contacted by your case manager for us to chase this.

BasilDV