No internet connection

[batman0072]

Hi there I have no internet connection

[alanguide]

Need more detail.
What type of connection do you have (FTTN, FTTC, FTTP, HFC)?
What lights are showing on your router and if applicable NBN box?
Is the problem on WiFI or ethernet?
Have you recently changed anything?
Have you checked on line for known local outages?

[batman0072]

Hi this has happen a few time now.NBN. All lights are showing ADSL light is flashing. the tablet is connecting to the router but indicates no internet, NBN website is showing no outages

[Ahra_G]

Hi @batman0072,

We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

If your address isn't listed and has performed basic troubleshooting, send us a private message and we'd be happy to help sort out your internet. 

-Ahra_G