No internet

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Level 1b

Hi,

My nbn keeps disconnecting for recent several days. And every disconnecting lasts hours. And today, it lasts from morning to now. What happened!

1 REPLY 1
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Moderator

Hi @52fluffy,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have checked the status of your connection and it looks stable now. However, our Engineering Team is still monitoring this and you may receive an update from the case engineer via SMS or a phone call regarding the progression of the case.

 

We have also made a follow up.

 

Should you have further queries, please let us know. Thank you.