No internet

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Level 2
Hi

My NBN technician set me up today but we weren’t able to connect to the internet. Using a HFC nbn box and all lights are green, router is connected and wifi is working but no internet connect ability. Username: ttukuafu
1 REPLY 1
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Level 2

To add to this, still no response today. My installation status shows that a Installation Tech is coming over yesterday (he has been and set up my NBN) - I was also meant to recieve a Modem last week but never arrived, so I am using my own Modem (TP Link Archer VR900 AC1900) should work as it has a WAN port.

 

I also tried connecting directly to HFC NBN box via ethernet but still no internet.