I need more detail about set up so can you tell me where router is connected. It require to connect at UNID-1 port of NBN NTD.
See below link for correct set up. please also tell me which light are ON.
I am having the same problem can you check our status as well, it has now been 3 days since we installed, we were told maximum timeof 24 hours and it has now been 3 days, due to Covid 19 I am working from home, my son is in Year 12 and I have a 78 year old mother living with me, I need internet ASAP.
I believe you have Netcomm NF12 router If you different router then let me know model number. Please tell me which lights are ON on router.
Follow below steps for manual configuration of NF12 router.
1. Open your browser and in the address bar type http://192.168.1.1 and press Enter.
2. Enter admin for both the username and password and click Login. If you have changed the login credentials, please enter the current username and password for your modem interface.
3. Click on Basic Setup on the left side of the screen. The wizard assists you in configuring the router
4. Enter your TPG Username (User ID) and Password. Click Next.
The Enable Wireless option is selected by default.
Network Authentication: WPA2-PSK
WPA/WAPI passphrase: a1b2c3d4e5
WPA Group Rekey Interval:0
WPA/WAPI Encryption: AES
You can change your wireless password under WPA/WAPI passphrase Click Next.
see below link as well
I believe you have NBN FTTC service so can you tell me how's you set up and if anything else connected to any other socket then please disconnect it, I suggest better to use socket where previosuly ADSL modem was connected make sure to disconnect phone or splitter and connect NBN NCD directly to wall socket using linecord because currently your nbn device is not detecting here. please tell which light are ON for NBN NCD as well.
Can you connect yellow cable from UNID-1of NBN NCD to Blue port of router which called WAN because currently its connected to LAN1.
Are you able to connect your wireless network ( WiFi) from your phone?