No light on NBN modem

[Younten2016]

I have received nbn and TPG moden both a day ago. I have installed it and looks like there is no blue light flashing on NBN modem( LAN).Can i know will it be activitated or is there any issue with it

[Ahra_G]

Hi @Younten2016, 

Welcome to the Community! 

Glad to know that you have received all the equipment necessary to use the service. 

I did run initial test on our end and I have not detected any signal as of yet.

I would recommend checking these articles on how to set up your equipment:

• NBN Fibre to the Curb (FTTC) Setup Guide
• How to set up your TP-Link VR1600v modem

If it still does not work after following the steps on the above links, let us know of your best contact time & number via private message so we can organise someone to assist you. 

Thanks!